What We Offer

We provide individualised and bespoke family assessment placements, in our two bed family assessment centre in Oldham, Greater Manchester. Our home has been purposefully built to replicate a family home, to support families to achieve their goals, feel at ease and motivated within our setting. Our home has a Sensory room, which has been carefully designed to be a ‘cool and tranquil’ place where residents and children feel relaxed. Our ‘well-being’ room is a safe space for residents, children and staff to spend time.

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Our family centre provides in house teaching for parents, delivered by our highly skilled team of Family Intervention workers. We provide weekly summary reports which are sent to the local authority/ referring agency, this provides good and clear lines of communication with professionals involved.

Our parenting programme has been devised with modules covering all aspects of parenting, taking into account the individual needs of the parent.

The parenting programme covers:

1. An introduction to the house

2. Child’s safety

3. Basic Care needs

4. Routine and daily living skills

5. Health and lifestyle

6. Child development, ages and stages

7. Building positive relationships, attachment, bonding, and mentalization

8. Individual support needs

9. Family networks/ support

A Typical Week At Phoenix House will consist of:

 

1. Daily Learning Sessions (from our parenting programme)

2. Weekly parenting assessment sessions with the social worker

3. Workshops at Phoenix House include:

4. Art therapy

5. Baking and cooking

6. Dance and yoga

7. Baby yoga/ massage

8. Walk and Talk

9. Weekly community activities

10. Assessment sessions with the assessing social worker

11. Observation Sessions

12. Weekly Progress Meetings

13. Memory Boxes/ Books for the individual family and children

We provide 24 Hour CCTV and Audio Monitoring in the home. The purpose of the CCTV and audio monitoring is to ensure baby/ child is kept safe.

The duration of time the CCTV is used during the families placement is decided at point of placement and reviewed regularly. We aim to create the most realistic setting as possible, to support evidence based assessments, with this in mind we will regularly review the CCTV use for each individual family. We can provide:

• 24 Hour CCTV and audio monitoring

• Intermittent CCTV and audio monitoring

• Timed checks, visually

Our two residential childcare provisions are based in Manchester and Tameside. They are both two bedroom homes, which specialise in supporting young people with emotional and behavioural difficulties.

We provide high levels of care and support for children and young people aged 8-17 years old. We provide nurturing care to children and young people who have experienced trauma; and significant harm. We specialise in emotional and behavioural difficulties, and support children and young people to achieve their goals, we can provide care on a short-term and long term basis.

Our children’s home in Manchester has been operational since 2023, and provides support and care for two children. The home has been tastefully decorated, has a homely feel and is well maintained. Each young person has their own key-worker, and receives support and guided sessions on a weekly basis; we encourage young people to engage in extra curricular activities; and support young people to attend and engage in education. Pearl House has been rated GOOD by Ofsted.

Our children’s home in Tameside can accommodate two young people, aged 11-18 years old. The home is decorated to  a high standard, and has a large garden area which can be used for sporting activities and a place for young people to spend time in.

Our residential children’s homes continue to support our young people to make positive contributions, and we work closely with all professionals involved with the young people to ensure multi-professional working, and ensure a team around the child approach.

We are a child centred organisation, and strive to achieve the best for our young people.